Contact us
Get help with your InfraSetu account, tender documents, procurement requests or supplier onboarding.
Email support
Write to support@infrasetu.ai. Include your account email, the tender or request reference, and a short explanation so we can understand the issue.
For source corrections, include the official notice or corrigendum link. Never send passwords, API keys or bank login details.
Existing customers
Use your workspace to create a request with the type “Support” and keep the conversation alongside your business records. Sign in is required.
Open requests & quotes →Privacy and account requests
For data access, corrections, account closure or a privacy concern, email our support team with the subject “Privacy request”. We may need to verify your authority before changing or disclosing account information.
Read our Privacy Policy →Before a tender deadline
For portal errors, payment issues or submission confirmation, contact the issuing authority through the official tender portal. Our support team cannot extend a deadline or confirm a government submission on its behalf.
Check tender sources →